1. What brand and size of diapers do you use ?
We use Pampers and Merries this two brand of diapers ,favoured by most mama .You can choose from this 2 brands and the size you need .For 100 days celebrations ,we suggest M size which the parents can keep for later .The number of diapers we used is subject to the diaper brand and size selected .It may vary a bit in the final product without prior notice .
2. Can the diaper cake be personalised ?
Absolutely ! Just simply whatsapp us +852-95144042 /+852-90488201 and tell what theme or character you like ,we will help you to make a special diaper cake for your loves one .
3. How are the diaper cake constructed ?
Each diaper cake is made upon receipt of order .Since each one is original and some ingredients/items are subject to availability ,if one of ingredients/items is out of stock ,we will replace with equal or greater value .Also the colour of diaper cake may vary slightly from the pictures .
4. Where do you get your bundled products from ?
All the products bundled with our diaper cakes are from authorised distributors and retailers .They are not parallel import or factory seconds .All the toys included from famous brands which is strictly compliance with safety and quality .Every single item is checked by us to be in good condition before we pack them with the diaper cake .
About Order and Delivery
1. What forms of payment do you accept ?
We accept credit card payments via PayPal or Bank transfer .For Bank transfer ,both HSBC or Bank of China HK we accept .Please send us the transfer receipt by whatsapp /email to confirm order .
2. How long will it take to delivery after I have placed the order ?
As the diaper cakes are freshly made upon confirmation of your order ,allow us a delivery lead time of 3 business days .For customised order ,please allow us 7 to 14 days for the cake preparation .Also you can give us your desire date for delivery ,just contact us for any confirmation .
3.Can I self-collect my order ?
Sure .You can come to our office to pick up your diaper cake .Our pick up location is at Goodluck Industrial Centre ,Lai Chi Kok where near Lai Chi Kok D2 MTR station .We will arrange a date and time with you via whatsapp /email once you confirm your order
4. Can I make any cancellation or changes to the cake design or personalised options ?
Sorry .No refund will be make for cancellations of order .Changes to cake theme ,design or personalised message will not be allowed once payment is made .Please check all the details are correct and confirm you cake design when you place your order .
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